» CRM & SFA Best Practices - Features articles about using and setting up customer relationship management and sales force automation solutions.
» CRM Blog - News and commentary on CRM topics, including software and implementation.
» CRM Daily - CRM news and information.
» CRM Event - Resource featuring weekly updated news and event schedules.
» CRM Today - Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
» CRMDirectory.com - News, products, and tutorials for those interested in customer relationship management.
» CSM - Journal, advice and information for customer service professionals.
» Customer Management Community (CMC) - News, information, advice and best practice case studies.
» Customer Service Group - Resource for customer service, call center and helpdesk professionals.
» Customer Service Point - Articles on customer support and related subjects as CRM, best practices, tools, books, quotes and skills.
» European Centre for Customer Strategies (ECCS) - Advice and information on customer relationship management including forums, articles, white papers, industry news, and analysis tools.
» Orange County Business Journal - The source for local business news and information.
» Outsourcing CRM - Case studies and best practices focused on customer relationship management.
» The WOW! Awards - Recognise those companies that go further and deliver awesome service.
» destinationCRM.com - Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
» eCRMGuide - Customer relationship management and e-business news.
» eCustomerServiceWorld.com - Articles, case studies and white papers as well as news, information, advice and jobs.
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