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Software
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» Aceflex  - All-in-one multi-channel e-commerce software product for small/medium size companies worldwide.
» Actricity - Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service.
» Advanced Feedback - Online feedback management solutions designed to help corporations and individuals to simplify information collection and analysis.
» Aestiva - Web-based solutions including help tickets, knowledge base, contact management, and email management.
» Aexis - Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications.
» AppIntellect - Spotlight CRM - Offers enterprise-class CRM solutions. Features, demo. Pricing. Contacts.
» Blue Tahiti Software Ltd - Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts.
» CRM Software Solutions - Provides information about customer relationship management for businesses.
» CRM Technologies Ltd. - Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details.
» CRMXchange - Offers webcasts, online chat sessions, white papers, event calendars, and product directory for Customer Relationship Management (CRM), call center, and telemarketing professionals.
» CScontact - Offers an online service that allows to create and maintain a constant contact with clients, staff and associates (no website required).
» Castle CRM - Providers of CRM data integration solutions. Resource library, list of clients. Contacts.
» Charter Continuum - Customer relationship management with software for handling customer feedback ensuring customer retention.
» Chordiant Software - Business process automation and customer service applications. Includes products, services, and clients.
» ClearFrame Solutions Corp. - Provides customer service software to government and utilities throughout North America. Company profile, contacts.
» Cloudgate, Ltd. - Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels.
» CustomerFAQs Solutions Ltd. - Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts.
» Exametric, Inc. - Provides workforce management and optimization software solutions including forecasting, scheduling, time and attendance, performance monitoring and strategic planning.
» Fidelia, Inc. - Develops network, systems, and application performance monitoring software, including NetVigil, which provides real-time and historical performance reporting for enterprises and service providers.
» FrontRange Solutions - Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.
» Groopz E-Commerce - Real-time customer service application that allows you to chat with web site visitors.
» HelpBasePro - Provides helpdesk solution with queues, custom fields, inbound and outbound email processing.
» InterFAQs - Featured automated FAQ system and knowledge base software. List of features, demo.
» Kanisa Inc. - Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.
» Knowledge Base - Multi-user system enhances self-service customer support, help desk operations, and document management applications.
» LiveWire Logic - Developers of RealDialog automated customer service solution for sales and support queries.
» Novo Solutions - Offers solutions for online customer service and document management.
» Pegasus - Customer Relationship Management software for midsize and small organizations. Includes newsletter and clients.
» Practical Solutions Inc. - Offers a comprehensive software package for service industry companies.
» Precision - Developer of help desk solutions.
» Q-go - Customer communications software based on natural language technology.
» Querybot Systems - Automated knowledge base and interactive FAQ systems intended for small businesses.
» QueueVision Inc. - Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts.
» RaiderCSS - Provides real time web based Java customer support software and live help solutions.
» Rapid Stability Incorporated - Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts.
» Respond UK Plc - Features complaints, feedback and customer service software solutions. List of services, case studies. Contacts.
» ResponseTek Networks Corp. - Provides customer experience management solutions. Areas of expertise. Services offered. Contacts.
» Satmetrix Systems - Software and services company focused on customer experience management.
» ScandiaCom - Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
» ScreenTalker - Browser based customer service software with real time interaction between an organization's help desk and their customers. A free lite version also available.
» Simon Dutton Associates Ltd - Products and services information. Features Paritor Software for the education sector: EnsembleXP.Net and SOLO.
» Skywire Software - Customer service applications consisting of knowledge management, web self-service, and desktop discovery tools that automate the problem resolution process.
» SupportSentry - Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.
» The Service Manager - TSM - Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts.
» TouchPoint One - Offers customer experience measurement solutions can help your company distinguish itself from the competition.
» Transversal Corporation Ltd - Offers call centre knowledge management solutions. List of products. Contacts.
» Tree Management Systems, Inc. - Customer management software for tree, lawn, and landscape companies.
» Ulysses CRM - Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
» Velaro - Offers customer relationship management and profiling software featuring live customer service chat for electronic commerce.
» ViewsCast - Offers software solutions that provides real-time results to your customer or employee satisfaction, opinion, and preference surveys through a standard web browser. Online demo, contacts.
» Vuechat - Web-based customer service solution with webcam video.
» Whence - Offers CRM solution for contact centres, call centres and face to face environments. It includes call, email, document and workflow management. Trial. Contacts.
» Witness Systems - Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners.
» eAssist - Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.
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Last Updated: 2007-04-13 07:24:09
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